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Report an Issue

The City of Thomasville and Thomasville Utilities have created a non-emergency service request resource in order to better serve the community and our customers. This online service request system will streamline the communication process and provide an alternative to calling or visiting our offices when you need to report an issue or request assistance with services we provide.

For any emergency situation requiring immediate attention such as a fire, health issue or crime in progress, please call 911 or the appropriate agency.

Create a Service Request

Connect to Answers

Use the above link to report potholes, malfunctioning traffic signals, missed garbage, etc.

“Connect to the Answers” is a resource that can be used to help identify what specific category your request may fall under or to help resolve an issue without having to create a request.