The City of Thomasville is currently accepting applications for the Budget Billing Plan (BBP). Utility bills can vary from month to month based on usage. Budget Billing allows customers to manage their household utility budgets by paying a fixed monthly amount for utilities to avoid costly bill fluctuations.
“Customers enrolling in the Budget Billing Plan pay a similar amount each month based on the average of their previous 12 months of usage,” said Mark Parrillo, Managing Director of Customer Service. “The BBP helps customers minimize the fluctuation in their monthly utility bill when excessive temperatures in the summer and winter impact their monthly usage.”
The Budget Billing Plan runs in 12-month periods. At the end of the program year, the customer’s account is reconciled. Any overpayment or underpayment remaining on a customer’s account is settled before the next BBP cycle begins.
According to Parrillo, the City of Thomasville offers customers numerous ways to save on their utility bills. “From the BBP to the On-Bill Financing Program, free energy checkups, and beyond, we are always striving for ways to help customers budget smarter and spend wiser.”
To enroll in the Budget Billing Plan, residential utility customers must have a minimum of 12 months of continuous service and be up to date with all utility accounts and payments. The City of Thomasville will accept applications for the BBP from April 1 until April 30. The next opportunity to enroll in the BBP will be October 1, 2025.
For more information on program eligibility or to enroll in the Budget Billing Plan, please contact the Customer Care Center at 229-227-7001. Customers can also find more information and apply online at www.thomasville.org/budget-billing.