Beginning on October 1st, the City of Thomasville will be accepting applications for the Budget Billing Program. The Budget Billing Program gives utilities customers an additional way to help manage their utilities budgets, with payment options that can be helpful when excessive temperatures may cause increased monthly utility usage. Program enrollment is available only twice each year, during April and October. The current enrollment period will end November 1.
With the Budget Billing Program, customers have the choice of paying a set amount – an average taken from the previous year’s total monthly billing – which is put toward their utility bill each month, instead of paying the actual usage. The program runs in 12-month periods, and accounts are reconciled at the end of each billing cycle. This means that any overpayment or underpayment that has accumulated must be settled before the next billing period.
Chelsie Cosby, the City of Thomasville’s Customer Experience Liaison, said that the Budget Billing Program helps to level out the costs of usage spikes which occur during exceedingly hot or cold months. “The program establishes a set rate which is less than your most high-usage months, but a little more than your lowest utility usage months,” said Cosby. “With an unusually warm fall so far this year, and a winter that could see some lower temperatures, a program like Budget Billing can help to ensure you don’t experience any unexpected spikes in your bill.”
To enroll in the Budget Billing Program, residential utility customers must have a minimum of 12 months of continuous services and be up to date with all utility accounts and payments. The next opportunity to enroll in the Budget Billing Program will be April 1, 2020. For more information on program eligibility or to enroll in the Budget Billing Program, please contact the Customer Care department at 229-227-7001. Customers can also obtain further information and apply online at Thomasville.org.