Customer Accounts

Stay on top of your utilities account by accessing your account through the Utilities Online link. From here, you can view account information, make online payments, enroll in paperless billing, and more!

City of Thomasville Utilities also offers a Budget Billing program to help you budget your utilities charges more efficiently. Click here for more information on Budget Billing.

Project SHARE

Neighbors Helping Neighbors

Now is the time- YOUR HELP can make a BIG difference in the lives of those impacted by COVID-19. Unemployment and other hardships are on the rise in communities across the nation. You can help those struggling to pay their bills in Thomasville through Project SHARE.

To participate in Project SHARE, contact the City of Thomasville customer service team at (229) 227-7001. You can also complete the form below and mail it in with your utility payment, return it through the City of Thomasville’s payment drop box, or deliver it via the drive-thru service window. Whether you choose $1, $5, or more, the amount you would like to contribute is up to you and will be automatically added to your utility bill each month.

If you’d like to add an additional amount to your monthly utility bill to contribute to the Project SHARE program, fill out the below form. You may download a form here, fill it out and return it to the Administration Building located at 111 Victoria Place.